Tailored, Not Templated

One rescue cat curled up on the sofa, the other stayed in the barn. Same home, different needs and that’s the truth behind most systems. Here we unpack why some setups stick and others slide off, with real client stories and one semi-feral breakthrough.

TIME MANAGEMENTPRODUCTIVITY

7/16/2025

Working with clients, teams and now small business owners, I’ve seen one consistent truth:

No single system works for everyone.

You can hand two people the same setup, the same process, even the same tools...

One will get into a rhythm.
The other will look elsewhere by Friday.

And its not because the system is wrong but because different people need different things.

And while this is something I’ve seen over and over again in business, one of the clearest examples came from two elderly rescue cats.

No Two Rescues Are the Same

Over the years, I’ve cared for dozens of animals; cats, dogs, horses, birds. No two were alike. You learn to stop assuming. They show you what they need through behaviour, not checklists.

One pair of cats stood out: bonded brothers, around 16, whose owner had passed.

Shere-Kahn was affectionate and loved company.
Rusty was semi-feral. He’d lived outside, coming in for food and to visit his brother, keeping his distance from humans.

When they came to me their differences were stark.

Shere-Kahn settled in immediately, a total lap cat.
Rusty kept his distance, sleeping in the barn and coming in when he knew I was out.

Over 18 months, he gradually shifted:

  • He stopped bolting when I entered the room

  • He started resting nearby

  • He watched David Attenborough with us

  • He eventually slept on my bed, inching closer

  • Until one day, he stretched out and asked for a tummy rub

We were now officially housemates.

Same home, same background but completely different needs.

Just like people - especially in business.

Why Most Systems Fail

Most tools and systems are built to work for the masses.

That’s great for the software company. Not so great for the individual.

People don’t struggle because they’re disorganised or lazy.
They struggle because they’ve been handed something that doesn’t fit.

The right system works with the way you think - not against it.

Real Clients, Real Adjustments

Client 1:

From “It’s all in my head” to voice notes

A client running a busy renovation business kept everything in his brain; updates, reminders, team tasks.
Trouble was, things got forgotten or miscommunicated.

“It’s not that I don’t know what needs doing - it’s just all in my head,” he told me.

I asked, “Do you prefer calling people or messaging?”
“Calling, definitely.”

- And that gave us the fix: voice notes.

From then on, after each site visit, he’d quickly voice record to-dos or updates, send them to me and I turned them into structured task lists we reviewed together later.

No more scrambling. No more forgetting.

Just a system that matched how he already worked.

Client 2:

From struggling tool to team visibility

Another client had a task management app in place but it wasn’t doing much.

We built in structure:

  • Due dates + recurring tasks

  • Priority flags

  • Labels like "client call" or "materials"

  • Filters for urgent jobs

  • Comment threads to keep notes in one place

  • Templates for repeated tasks

Small tweaks but a big difference.

Now, the system worked for them and their team, rather than needing constant reminders to check their task lists.

Client 3:

From scattered notes to flow

A time-aware client had meetings and appointments on their calendar but their admin, client notes and project plans were spread across apps, post-its and inboxes.

It felt chaotic.

I introduced a unified productivity system:

Custom views, drag-and-drop calendar sync, recurring reminders, a visual dashboard.

With everything in one place, they could finally see what needed doing and when.

Clearer head with clearer priorities.

If you’re nodding along thinking, “Yep. I’ve got the abandoned apps and half-used planners to prove it", I’ve worked with plenty of business owners in exactly the same spot.

The right system won’t feel like effort,

It will feel like relief.

If you're tired of trying to fit into someone else’s solution and ready to create something that actually works for you, book a Clarity Session or Power Hour.

We’ll explore what’s getting in the way and set up something that makes sense for how you already operate.

So, Why Don’t Systems Work?

Because most are off-the-shelf.

They work well enough for most people but not for brains that think or operate differently.

That’s why some people love colour-coded dashboards and others swear by scribbling on post-its.

The goal isn’t to find the “best system.”

It’s to find YOUR system

<- Start Here ->

If your current system feels like mismatched shoes, here’s how to begin:

  • Ask: How do I naturally work: verbally, visually, physically?

  • Pick one thing that keeps slipping through the cracks

  • Decide: should you tweak your tools or start fresh?

  • Talk it through with someone - clarity often comes mid-conversation

  • Only change one thing at a time

There’s no perfect template but there is a system that will work for you. We just need to find it.