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ABOUT
Hi, I'm Piera, founder of Lanza-VA.
My route into virtual assistance and business efficiency consulting has been shaped by years of hands-on experience across admin, IT, customer service and business ownership.
With a strong background in systems and operations and a desire to continue running my own business, I shifted to remote work during the pandemic. It was a natural fit. I found that many entrepreneurs were not just time-poor but stuck in systems that didn’t suit how they worked.
Today, I provide virtual assistant services focused on business efficiency - helping clients streamline operations, create structure and reduce day-to-day friction in their businesses.
What Sets Me Apart?
My approach is rooted in something I learned while rescuing and rehabilitating animals (including a memorable Muntjac deer): you can’t force a one-size-fits-all solution. Each individual, whether human or animal, needs space to work in their own way.
That same mindset underpins everything I do at Lanza-VA. I help entrepreneurs build systems that fit how they think and work, not how someone else thinks they should. It's not about more structure - it's about the right structure.
ADHD-Aware & Certified
ADHD-aware & certified, with training from coach Max Lawrence - offering practical support through adaptable systems, structured delegation and clear communication.
Meet The Team
Head of Customer Relations
Head of Disruption & Innovation
Head of Disruption & Innovation
Chilled, charming and universally adored. Leo’s got a natural talent for keeping everyone calm - humans and cats alike. Whether he’s greeting guests or ignoring feline politics, he brings steady, good-natured vibes to the team.
Head of Disruption & Innovation
Head of Disruption & Innovation
Head of Disruption & Innovation
Focused, curious and quietly assertive. Ely thrives on connection and has a habit of appearing right when you're deep in thought. Not afraid to challenge authority - especially when it’s four-legged and wearing glasses.